As you will know, by looking at Windows blue screens (which are often caused by bad drivers), quality is first priority when dealing with device drivers. We achieve top notch quality by performing rigorous testing, clear specifications and what we call defensive programming.
Before we start we deliver a "Statement Of Work" so there is a clear understanding of what will be delivered. This will eliminate unpleasant surprises later on in the project.
We use a version control system for all of our projects so we can keep track of the changes and always have a complete overview of the software that has been delivered.
We believe that open communication is essential for a long lasting relationship. Because of that we make sure we know what your requirements are so we can tailor our offerings to that.
When a project start a technical contact will be established. This contact will remain the same throughout the project and it's support phase. It is our policy to have the same contact for follow up projects as well. This will speed up the communication.